Help and FAQs
- India's first plastic-free plant and home garden store.
- We nurture and deliver plants in 100% natural, renewable, and compostable pots.
- Every order contributes to our 'Buy one. Plant one.' initiative, where we plant a tree for a greener tomorrow.
- We empower Indian artisans, cherishing the artistry of handcrafted products made with love, using traditional techniques.
- Sustainability is our foundation. We collect and responsibly manage used plastic pots, practicing the 3Rs waste management model. Experience Fuloni, where gardening meets sustainability.
We understand the importance of proper airflow, so our boxes feature strategically placed gaps for fresh air circulation. This guarantees your plants receive the necessary oxygen for a healthy journey.
Our packaging undergoes rigorous testing to create a secure environment. When you choose Fuloni, you choose peace of mind, knowing your plants will not only arrive safely but thrive, adding green beauty to your space.
For Online Payments: If you've made an online payment, your refund will be credited back to the original payment method you used—whether it was your Credit Card, Debit Card, or Net banking account. We ensure a swift and efficient refund process.
For Cash on Delivery (COD): We've got you covered. To initiate the refund process, we'll need specific details from you. Please provide us with the following information: Account Holder’s Name, Bank Name, Branch Name, Account Number, and IFSC Code.
Please note that refunds for COD payments typically take around 7-10 business days from the date of initiation. The exact duration may vary slightly based on the transaction type and your bank's processing times. Rest assured, we're here to guide you through the refund process every step of the way
If you have any concerns or issues with your order, please don't hesitate to reach out to us. You can contact us via email at Support@Fuloni.Com or give us a call at +91-9395590016. Our dedicated team is ready to assist you and address any questions or concerns you may have.
Your feedback is valuable, and we're committed to ensuring your experience with Fuloni meets your expectations.