Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to

To shop with us at, you have a few convenient options:

Visit our website at, where you can browse our products and make your selections.

If you prefer speaking with us directly, please don't hesitate to call us at +91-9395590016. Our friendly team is ready to assist you.

For those who prefer email communication, you can send the product details to Support@Fuloni.Com. Please make sure to include the following information in your email:

  • Product name and quantity
  • Your Name
  • Email Address
  • Contact Number
  • Complete address, including the pincode
  • Your preferred Payment Method
  • Even if you choose not to register as a user on our platform, you can still make a purchase with us. Simply add the products you wish to buy to your cart. During the checkout process, select "Continue as Guest." Please provide your full name, email address, contact number, and complete address details to complete your order.

    Rest assured that when you shop with, your shopping experience is tailored to your preferences, whether you're a registered user or a guest.

    Yes, Fuloni's products are entirely plastic-free. Fuloni is dedicated to providing eco-friendly gardening solutions, and this commitment extends from manufacturing to packaging and delivery. The company's unique range of plant planters is handcrafted using natural raw materials such as water hyacinth, kauna, sital pati, sabai grass, and more. These materials are chosen for their sustainability and minimal environmental impact.

    Fuloni's focus on using eco-friendly materials not only helps reduce plastic usage but also contributes to a more sustainable and greener environment. The company's dedication to plastic-free products aligns with its mission to offer gardening enthusiasts environmentally responsible options while minimizing the use of non-biodegradable materials like plastic.

    At Fuloni, we accept Online Payments by Debit Card, Credit Card, Net banking, Cash on Delivery.
    If you've completed your payment online, any refunds will be processed back to the original payment method used, whether it's your Credit Card, Debit Card, or Net banking account.

    For alternative payment methods like Cash on Delivery (COD), we'll need specific details to initiate the refund process. Please provide the following information: Account Holder’s Name, Bank Name, Branch Name, Account Number, and IFSC Code.

    Refunds for COD payments typically take 7-10 business days to process from the date of refund initiation. The exact duration may vary depending on the type of transaction and your bank's processing times.
    At Fuloni, we prioritize the health and safety of your plants during transit. We've designed specialized plant delivery boxes, tested through extensive trial and error, to ensure your plants arrive in excellent condition. These boxes provide multiple layers of protection and allow for proper air circulation. While we're confident in our packaging, if your plant does arrive damaged, please contact us within 24 hours. Additionally, for our handcrafted planters, we offer a 15-day return policy. If a damaged handcrafted planter is returned as it is within 15 days, we will replace it as per our shipping policy. Your satisfaction is paramount, and we'll do everything to ensure you have a delightful Fuloni experience.

    Unable to find satisfactory answers ? Contact Support

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