Shipping Policy
At Fuloni, we are committed to providing our customers with top-notch products and secure packaging. We have collaborated with reputable courier agencies to ensure the safe and timely delivery of your orders. Plus, enjoy free shipping on orders above Rs.499.
Delivery Timeline: All orders are dispatched from our warehouse within 2 working days. Typically, your order will reach your doorstep within 2-6 working days from the date of placement.
Plant Returns? No. Fuloni does not accept returns on plants, considering the potential stress during transit that might impact the health of the plants. Rest assured, every plant is guaranteed to arrive at your doorstep in excellent condition. While the plant may appear dull due to transit stress, exposure to sunlight and proper watering will rejuvenate it to its natural healthy state.
For any concerns about plant health, our support team is here for you:
- Email: support@fuloni.com
- WhatsApp: +91-9395590016
Non-Plant Products Return? Yes. If any non-plant product arrives damaged, we've got you covered.
We meticulously curate products to support and enhance your plant life. If you're not satisfied with your purchase, we accept returns and exchanges for unused or unopened products within 30 days of purchase. Contact our customer support team to initiate the process.
Unhappy with the Product? Self Return Option: If you're dissatisfied with a product, follow these steps for a hassle-free return:
- Initiate the return process within seven days from the delivery date.
Refund/Replacement Process: Upon receiving the returned product, we will promptly send a replacement or initiate a refund to your source account.
At Fuloni, your satisfaction is our priority. If you have any concerns or need assistance, contact our customer support team:
- Email Us: support@fuloni.com
- WhatsApp: +91-9395590016
